Frequently asked questions
Shipping, testing, kits vs singles, storage, and more.
Are your products tested?+
Yes — every single batch is third-party tested by Janoshik Analytical (the most respected independent peptide testing lab) for purity, identity, and content. Certificates of analysis are available on request, or downloadable from your order page.
How much is shipping?+
Express shipping is a flat $130 AUD worldwide, regardless of order size. This means buying multiple kits is more cost-effective per item.
How fast is shipping?+
Orders are dispatched from our supply partner in China via tracked express courier. Standard delivery is 2–3 weeks, depending on the destination country and customs clearance.
Where do you ship to?+
We ship worldwide. Australia, New Zealand, the UK, Europe, North America, and most of Asia are routinely served. Delivery times outside this list may vary.
Is the packaging discreet?+
Yes. All shipments are plain-packed with no Capital Peptides branding visible from the outside. The contents are declared accurately on the customs label as research materials.
What if my order doesn't arrive?+
We back every dispatch with a 3-week delivery guarantee. If your order hasn't arrived within 3 weeks of ordering, contact us with your tracking number — we'll reship the order free of charge or issue a full refund, your choice.
Are these for human use?+
No. All products are supplied for laboratory and research use only. They are not approved by the TGA for therapeutic use and are not for human consumption.
What's the difference between a single and a kit?+
Every product is offered two ways. A 'single' is one vial (or for tab-based products, one strip) — useful for trialing a peptide or for small-scale work. A 'kit' is 10 vials (or 60–100 tabs depending on the compound) at a substantial discount per unit. Kits typically save 30–40% per vial compared to buying singles.
How do I store peptides?+
Lyophilised vials should be stored at -20°C long-term, or 2–8°C for short-term storage. Once reconstituted, store at 2–8°C and use within the validated window.
Do you accept bulk / institutional orders?+
Yes. We supply universities, contract research organisations, and licensed labs at preferential pricing. Email support@capitalpeps.com with your requirements.
What payment methods do you accept?+
We accept all major credit cards (Visa, Mastercard, Amex) via Stripe. Bank transfer is available for institutional accounts.